{"id":23581,"date":"2022-11-25T08:23:12","date_gmt":"2022-11-25T06:23:12","guid":{"rendered":"https:\/\/www.centsys.co.za\/?p=23581"},"modified":"2022-11-25T08:23:12","modified_gmt":"2022-11-25T06:23:12","slug":"get-service-and-support-the-smart-way-and-win","status":"publish","type":"post","link":"https:\/\/www.centsys.com\/fr\/get-service-and-support-the-smart-way-and-win\/","title":{"rendered":"Get Service and Support the SM\u0394RT Way and Win!"},"content":{"rendered":"<p>CENTURION\u2019s proud tradition of putting only the most <strong>skilled, talented and knowledgeable staff<\/strong> at the frontline to <strong>make lives easier<\/strong> for clients in need of <strong>support<\/strong> on technical matters is now putting <strong>prompt service and professional advice<\/strong> right at your fingertips with the launch of our new <strong>Live Chat feature<\/strong>.<\/p>\n<p>Upholding the company\u2019s reputation as a <strong>world-class bran<\/strong>d that truly <strong>puts clients first<\/strong>, the new <strong>Live Chat<\/strong> feature provides a <strong>convenient and efficient real-time interface<\/strong> that takes all the hassle out of receiving <strong>unparalleled technical support<\/strong> when \u2013 and thanks to integration with our mobile apps \u2013 where you need it. This streamlined channel enables us to serve you better by making it easier for you to connect with our <strong>friendly and professional support agents<\/strong> and enjoy <strong>one-stop assistance<\/strong> \u2013 your support requirements get <strong>top-priority treatment<\/strong>.<\/p>\n<p>Moreover, the <strong>Live Chat<\/strong> feature also allows you to attach various media files, which includes not only photos and images, but also videos and voice notes and is accessible through a variety of our online and mobile platforms for the ultimate in <strong>go-anywhere convenience<\/strong>.<\/p>\n<p>We\u2019re also bringing you a <strong>single source, quick reference self-service portal<\/strong> for all your technical support needs through the Technical Support <a href=\"https:\/\/support.centsys.co.za\" target=\"_blank\" rel=\"noopener\">Knowledgebase<\/a>, where you\u2019ll find a wealth of information on our solutions:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.centsys.co.za\/product-documentation\/\">Product manuals and user guides<\/a><\/li>\n<li>Wiring diagrams<\/li>\n<li><a href=\"https:\/\/www.centsys.co.za\/frequently-asked-questions\/\">FAQs<\/a><\/li>\n<li><a href=\"https:\/\/www.centsys.co.za\/blog\/\">Loads of informational articles<\/a><\/li>\n<li><a href=\"https:\/\/www.centsys.co.za\/call-centre\/\">Our new Technical Support Live Chat widget!<\/a><\/li>\n<\/ul>\n<p>According to CENTURION National Technical Support Manager <strong>Jonathan Hanscombe<\/strong>, \u201c[it] has been proven that Live Chat improves the support experience for customers by giving our customers the ability to get their questions answered almost immediately rather than waiting in call queues or going back and forth over email. We believe that with Live Chat we are giving customers a way to reach us at the exact moment that they have questions or problems they can&#8217;t solve. We are also able to share information and documentation at a much faster and more efficient rate. Live Chat also helps boost our technical support team&#8217;s productivity. While an agent can only be on one phone call or reply to one email at a time, with Live Chat they can juggle a few at once\u201d<\/p>\n<p>Jonathan concludes by saying that \u201ctoday&#8217;s customers are getting more and more comfortable with live chat technology. And not only do they prefer it, they expect it, too.\u201d<\/p>\n<p><strong><u>Get service and support the SM\u0394RT way and WIN<\/u><\/strong><\/p>\n<p>By rating our service at the end of a chat, you\u2019re helping us improve the support we offer \u2013 and, until 14<sup>th<\/sup> December, there\u2019s something extra in it for you. Rate your experience using <strong>Live Chat<\/strong>, and you stand a chance of winning a brand new <a href=\"https:\/\/www.centsys.co.za\/sdo4-smart\/\" target=\"_blank\" rel=\"noopener\">SDO4 SM\u0394RT<\/a><strong> garage door motor<\/strong>, the <strong>latest breakthrough in garage automation technology<\/strong>.<\/p>\n<p>For more information on entering the competition, rules, terms and conditions, please click <a href=\"https:\/\/www.centsys.co.za\/rate-our-service-and-win\/\">HERE<\/a>.<\/p>\n<p><strong>PLEASE NOTE THAT THIS COMPETITION IS OPEN TO SOUTH AFRICAN CITIZENS ONLY<\/strong><\/p>\n<p>Experience our <strong>commitment to excellence<\/strong> and <strong>dedication to client satisfaction<\/strong> by making use of the new <strong>Live Chat<\/strong> widget on our website, giving you <strong>instant access to world-class technical support<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CENTURION\u2019s proud tradition of putting only the most skilled, talented and knowledgeable staff at the frontline to make lives easier for clients in need of support on technical matters is now putting prompt service and professional advice right at your fingertips with the launch of our new Live Chat feature. Upholding the company\u2019s reputation as [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"categories":[243],"tags":[],"class_list":["post-23581","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Get Service and Support the SM\u0394RT Way and Win! - Centurion Systems French<\/title>\r\n<meta name=\"description\" content=\"Experience our commitment to excellence and dedication to client satisfaction by making use of the new Live Chat widget on our website, giving you instant access to world-class technical support.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.centsys.com\/fr\/get-service-and-support-the-smart-way-and-win\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Get Service and Support the SM\u0394RT Way and Win! 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