{"id":25147,"date":"2023-12-07T10:22:52","date_gmt":"2023-12-07T08:22:52","guid":{"rendered":"https:\/\/www.centsys.co.za\/?p=25147"},"modified":"2023-12-07T10:22:52","modified_gmt":"2023-12-07T08:22:52","slug":"technical-support-during-the-holiday-shutdown-period","status":"publish","type":"post","link":"https:\/\/www.centsys.com\/fr\/technical-support-during-the-holiday-shutdown-period\/","title":{"rendered":"Technical Support During the Holiday Shutdown Period"},"content":{"rendered":"

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In our continuous pursuit of enhancing and optimising our technical support services, we want to inform you about an upcoming temporary shutdown and provide details on how you can still access our top-notch technical support<\/a> during the holiday season.<\/p>\n

Shutdown Period:<\/strong> 21st December 2023, to 8th January 2024.<\/p>\n

Throughout this period, our telephone support will be temporarily unavailable. However, recognising the importance of promptly addressing your concerns and support needs, alternative channels will remain open for your convenience:<\/p>\n

1. **Live Chat:**<\/strong><\/p>\n

– G-WEB online and app<\/a>
– MyCentys Pro mobile app<\/a>
– MyCentsys Remote mobile app<\/a>
– Centurion Systems website<\/a><\/p>\n

2. **WhatsApp Support:**<\/strong><\/p>\n

– Local: 083 650 4010<\/a>
– International: 083 650 4244<\/a><\/p>\n

**Support Hours (SAST<\/a>):**<\/strong>
– Monday to Friday: 08:00 – 16:30
– Saturdays (23rd December and 30th December 2023, and January 6th, 2024): 08:00 – 12:00
– Public holidays (Closed)<\/p>\n

We appreciate your understanding and cooperation during this temporary shutdown. Rest assured, our team is dedicated to providing assistance through the specified channels, ensuring a smooth and efficient resolution of any technical issues you may encounter.<\/p>\n

If you have any questions or need further clarification, please feel free to reach out to us through the provided alternative support channels<\/a>.<\/p>\n

Thank you for your continued trust in our products and services. We look forward to continuing to serve you and wish you and your loved ones a safe and prosperous festive season.<\/p>\n

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In our continuous pursuit of enhancing and optimising our technical support services, we want to inform you about an upcoming temporary shutdown and provide details on how you can still access our top-notch technical support during the holiday season. Shutdown Period: 21st December 2023, to 8th January 2024. 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